{"id":2951,"date":"2025-04-23T15:00:00","date_gmt":"2025-04-23T15:00:00","guid":{"rendered":"https:\/\/kasteeloostvalkenburg.com\/house-rules\/"},"modified":"2025-10-08T12:42:04","modified_gmt":"2025-10-08T12:42:04","slug":"house-rules","status":"publish","type":"page","link":"https:\/\/kasteeloostvalkenburg.com\/en\/house-rules\/","title":{"rendered":"House Rules"},"content":{"rendered":"\n<div class=\"ghostkit-grid ghostkit-grid-gap-md ghostkit-grid-justify-content-center\"><div class=\"ghostkit-grid-inner\">\n<div class=\"ghostkit-col ghostkit-col-lg-12 ghostkit-col-8\"><div class=\"ghostkit-col-content is-layout-flow wp-block-ghostkit-grid-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"huisregels\">House Rules<\/h2>\n\n\n\n<p>Welcome to Kasteel Oost!<\/p>\n\n\n\n<p>We are proud of our unique location where guests can enjoy our hotel, restaurant, castle, gardens and event venue. To make everyone&#8217;s experience as enjoyable and safe as possible, we have the following house rules. <\/p>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"algemeen\"><strong>General<\/strong><\/h3>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong>Respect for the location<\/strong><\/h4>\n\n\n\n<p>Kasteel Oost is a historic building and we ask all guests to treat it with care and respect.<\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong>Behavior<\/strong><\/strong><\/h4>\n\n\n\n<p>Visitors are expected to behave respectfully toward other guests, staff and the environment. Aggressive or annoying behavior will not be tolerated. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong>Liability<\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Kasteel Oost is not liable for loss, theft or damage to personal property. Any damage to the building, interior or garden caused by visitors will be recovered from the perpetrator. <\/p>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"kinderen-dieren\">Children &amp; Animals<\/h3>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong>Children<\/strong><\/strong><\/h4>\n\n\n\n<p>Children under 18 are welcome, if supervised by an adult. Please note that the grounds contain ponds, stairs and other elements that require extra care. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong>Pets<\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Pets are allowed at Kasteel Oost. However, conditions apply. If you want to bring an animal inside, read <a href=\"https:\/\/kasteeloostvalkenburg.com\/en\/pet-policy\/\">the pet policy<\/a> here.    <\/p>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"roken-alcohol-veiligheid\">Smoking, Alcohol &amp; Safety<\/h3>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong>Smoking<\/strong><\/strong><\/h4>\n\n\n\n<p><strong>General Ban on Smoking<\/strong><br\/>At Hotel Kasteel Oost, we attach great importance to the health, safety and comfort of all our guests. Therefore, there is a <strong>strict no smoking policy<\/strong> in all indoor areas of the hotel, including: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hotel rooms and suites<\/li>\n\n\n\n<li>Bathrooms<\/li>\n\n\n\n<li>Corridors and stairwells<\/li>\n\n\n\n<li>Meeting rooms and banquet halls<\/li>\n\n\n\n<li>All other indoor common areas<\/li>\n<\/ul>\n\n\n\n<p><strong>Permitted smoking areas<\/strong><br\/>Smoking is permitted only in designated smoking areas outside the hotel. These are clearly marked and equipped with ashtrays. We kindly ask our guests to use these locations exclusively and to dispose of cigarette remains neatly in the ashtrays.  <\/p>\n\n\n\n<p><strong>Penalty for violation<\/strong><\/p>\n\n\n\n<p>Upon detection of smoking in the hotel rooms or other unauthorized areas, a <strong>fine of \u20ac1000<\/strong> will be charged. This fine covers, among other things: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Additional cleaning and cleaning of curtains, furniture and floors<\/li>\n\n\n\n<li>Any replacement of textiles and inventory<\/li>\n\n\n\n<li>Temporarily putting the room out of service due to odor nuisance for subsequent guests<\/li>\n<\/ul>\n\n\n\n<p>The fine will be charged directly to the guest&#8217;s room bill or credit card.<\/p>\n\n\n\n<p><strong>E-cigarettes and other smoking devices<\/strong><br\/>The use of e-cigarettes, vapes, shisha or similar smoking devices is also covered by this smoking ban and will result in the same fine if violated.<\/p>\n\n\n\n<p><strong>Enforcement and Compliance<\/strong><br\/>Our staff is authorized to determine violations and take appropriate action. For repeated violations, we reserve the right to deny the guest access to the hotel without refund. <\/p>\n\n\n\n<p><strong>Our shared responsibility<\/strong><br\/>We count on your understanding and cooperation to ensure a smoke-free, healthy and comfortable environment for all our guests.<\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong>Alcohol &amp; drugs<\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>The use of alcohol is permitted within reasonable limits. The use of drugs or excessive alcohol consumption is not permitted. In case of nuisance, we reserve the right to intervene.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong>Open fire \/ candles<\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Due to fire safety concerns, open fires, fire pits and candles are permitted only by arrangement and in locations approved by us.<\/p>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"evenementen-feesten\">Events &amp; Parties<\/h3>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong>End Time<\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Parties last until no later than 01:00 a.m., with a run-out to 01:30 a.m. for completion and departure.<\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong>Sound<\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>We strive to achieve a good balance between party and comfort for all guests. During events, the noise level on the dance floor may not exceed 95 dB(A). In other indoor and outdoor areas, the sound must not be disturbingly audible to other guests, such as hotel visitors. Sound systems will be adjusted in consultation with us. In case of nuisance we reserve the right to adjust the volume.    <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong>Guidance<\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>During events, a contact person from the organization\/client should always be present and remain accessible.<\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong>Decorations &amp; confetti<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>The use of decorations such as confetti, rose petals or rice is allowed only if they are made of environmentally friendly and biodegradable material. The use of plastic or glitter confetti is not permitted. If in doubt, please contact us.  <\/p>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"hotelgasten\">Hotel guests<\/h3>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong>Rest periods<\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>We ask our hotel guests to keep quiet after 11:00 p.m. so that all guests can have a pleasant stay. Noise in the corridors, on the stairs or in the rooms will not be allowed. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong>Use of the room<\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>The hotel rooms may only be used for the stay of the booked guests. Organizing events or parties in the hotel rooms is not allowed without prior permission from the reception desk. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong>Smoking<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Smoking is not allowed in the hotel rooms. Special smoking areas are available for this purpose. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong>Pets<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Pets are allowed in hotel rooms, but conditions apply. Read <a href=\"https:\/\/kasteeloostvalkenburg.com\/en\/pet-policy\/\">the pet policy<\/a> here.   <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong>Damage &amp; Liability<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Guests are responsible for any damage to the hotel rooms or other parts of the hotel. Any damages will be charged to the guest. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong>Safety<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>In the event of an emergency, hotel guests should immediately follow the instructions of the staff. It is important that emergency exits remain clear and that no obstacles are placed in the corridors. <\/p>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"openbare-tuin\">Public garden<\/h3>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong>Access and Use<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>The garden is public and open to all guests of Kasteel Oost. We ask guests to treat the garden with respect and behave appropriately so that everyone can enjoy its beauty. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong><strong>Behavior in the Garden<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Please be considerate of other visitors: noise, objects lying around or annoying behavior will not be permitted. Use of the garden is for relaxation and recreation, not for large events or parties without prior approval. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong>Protection of Nature<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>The garden contains various plants, ponds and natural areas. We ask guests not to pick or damage flowers, plants or other natural materials. No trash should be left behind. Please use the trash receptacles provided.   <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong><strong>Pets<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Pets are allowed in the garden, provided they are supervised and do not disturb other guests. Pets must be leashed at all times. <\/p>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"privacy-filmen-fotograferen\">Privacy, filming &amp; photography<\/h3>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Photography and Video<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Taking photos and videos is permitted at the venue, but we ask guests to be respectful of others. It is not permitted to take images of other guests, staff or private property without permission. We are happy to make our venue available for wedding photography at Kasteel Oost. This service is available for \u20ac250.   <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong><strong>Social Media<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Guests are free to share photos and videos on social media as long as it does not cause a nuisance to other guests. Please do not share inappropriate or disruptive content that places others in uncomfortable situations. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Private life<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>We value the privacy of our guests. It is prohibited to record or share confidential or personal information of others without permission. <\/p>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"overig\">Other<\/h3>\n\n\n\r\n<div class=\"eye-block empty-space empty-space--small pt-md-3 pb-md-3 pt-2 pb-2\" ><\/div>\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Parking<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>Parking is available in designated spaces. Parking is at your own risk. <\/p>\n\n\n\n<h4 class=\"wp-block-heading no-fancy-letter\" id=\"respect-voor-de-locatie\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Compliance with rules<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p>By entering the premises of Kasteel Oost you agree to these house rules. In case of violation, we reserve the right to take action or deny access. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"class_list":["post-2951","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>House Rules - Kasteel Oost<\/title>\n<meta name=\"description\" content=\"We are proud of our unique location where guests can enjoy our hotel, restaurant, castle, gardens and event venue. 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