Receptionist Hotel
As a receptionist(e) you are the business card of our hotel. Will you work with the team to ensure that every detail is right and every guest feels special? Then we are looking for you!
Kasteel Oost
Kasteel Oost at Valkenburg is a unique location where experience, hospitality and quality come together. In this beautiful castle, we work with passion every day to realize unforgettable moments for our guests. From our fine dining restaurant Mon Rêve, an attractive hotel, wedding and event venue, and soon a beauty salon and wellness: everything here revolves around creating a complete and special experience.
As an employee at Kasteel Oost, you play an important role in making that experience a reality. Whether you work in hospitality, hospitality, sales or beauty – you and the team make sure that every detail is right and every guest feels special. We are looking for people with a love of hospitality, an eye for quality and a hands-on mentality. Together we will build the next step of this special place.
About this position
As a receptionist(e), you are the business card of our hotel. You ensure a warm welcome and a flawless check-in and check-out experience for our guests. In addition, you offer support at the hotel bar and breakfast, so our guests can enjoy a carefree stay. Your hospitality and service-oriented attitude will make guests feel right at home in our enchanting environment.
Profile
- Receiving and welcoming guests.
- Checking in and out of hotel guests and providing relevant information.
- Answering telephone and e-mail traffic.
- Scheduling appointments and making reservations.
- Answering questions and assisting with special requests.
- Assist with the hotel bar and breakfast.
- Processing reservations and payments.
- Ensure a high level of service and a welcoming atmosphere.
- Function as the point of contact for customers and colleagues
- Working to Kasteel Oost's high hospitality and quality standards.
Who are you?
- Minimum MBO working and thinking level.
- Experience in hospitality or as a receptionist(s) is a plus.
- Good command of the Dutch and English languages, both verbal and written.
- Proficiency in the German language is a plus.
- Experience with PMS/CRM systems
- Hospitable, presentable, communicative and service-oriented.
- Flexibly available, including weekends.
- Proactive and stress-resistant.
- You work in a structured manner and like to go the extra mile to exceed expectations.
What do we offer?
- An inspiring workplace in a unique location.
- A full-time or part-time position
- 25 vacation days based on a 38-hour work week.
- Salary in accordance with the collective bargaining agreement for the hospitality industry
- A fine and enthusiastic team.
- Staff discount.
- Pension accrual.
- Regular fantastic events.
Enthusiastic?
Have we piqued your interest with this vacancy? Do you fully recognize yourself in the description and would you like to join us? Send your CV and motivation letter today to vacancy@koonings.com.
Who knows, we may be welcoming you to Koonings soon.
Please note! Applications without a cover letter will not be considered.